ICT at the College

Student Computers in the Middle and Senior School

The College operates a 1:1 laptop program for students in the Middle and Senior School.

The recommended devices for students at the College, from 2017 onwards is one of the following options:

    • MacBook Pro 13”
    • MacBook Air 13”

These devices can be purchased online at the College’s Laptop Procurement Portal using the following details:

    • Access key: PAC
    • Password: PAC

(These are both case sensitive)

The portal is operated on behalf of the College to assist parents and students in purchasing student computers.

Purchasing through the College portal provides a number of benefits including educational discount, device support by the College ICT department and the management of warranty returns.

A pool of loan devices is also available to students while portal purchased devices are being repaired.

Students may elect to bring their own device in lieu of purchasing a device through the College portal however these devices must meet the following minimum specification:

    • MacOS 10.12 or Windows 10 Pro (for Windows devices)
    • 12” screen
    • Intel Core i5 Processor
    • 4 GB RAM
    • 128 GB SSD storage

Devices other than those meeting the College’s specifications may not function correctly with the College Wi-Fi network and will not be acceptable for use in class.

Provision and installation of Software

ICT Services will provide and install all the required software onto student devices.

This software will be installed on student computers when they commence at the College or alternatively can be installed through a visit to the ICT Help Desk.

OneDrive for Business

The College employs Microsoft Office365 for students and staff.

This provides students with access to a pac.edu.au based email address as well as access to OneDrive for Business for cloud file storage.

The College recommends the use of OneDrive for business for the storage of all school based work. The OneDrive for business application synchronises a copy of all files between computers where the Office365 login is used and also synchronises the files to the College’s Office365 environment.

The College’s Office365 environment also includes an online ‘Recycle Bin” which means any files accidentally deleted, can be retrieved for up to 7 days through the OneDrive section on https://portal.office.com (Login using the College provided email address and password).

Warranty Information

ICT Services can assist with any warranty queries relating to Laptops purchased through the College Laptop Procurement Portal.

Apple MacBook Laptops

Apple MacBook laptops are sold by default with one year’s warranty.

The College offers and recommends the Apple Protection Plan – 3 Year Warranty Extension. This uplifts the MacBook to a three-year warranty.

Please note, this warranty does not cover damage to a device due to accidents. I.e. Screen damaged or smashed due to a drop.

Apple does not offer any accidental damage protection plans and we would recommend you consider the use of insurance to cover for such events.

Microsoft Surface Pro Laptops

All Microsoft Surface Pro Laptops are sold by default with one year’s warranty.

Additional warranty uplift options available at the time of sale:

    • Extended Service Plan – Extension of the standard warranty from one-year to three-years.
    • Accidental Damage Protection – Warranty protection for accidental drops, spills and other physical damage. This provides for up to 2 claims within the three-year period.

The warranty status of a Surface Pro Laptop can be checked at: https://mybusinessservice.surface.com/en-us/pages/welcome.aspx

Select the option of “Confirm your Device Serial Number/Check Warranty” and enter the serial number of the device.

Due to build and design of the Surface Laptops, Microsoft employ an advanced replacement program for any warranty requests. This involves the delivery of a refurbished Surface laptop to replace the non-functioning / damaged device.

Lenovo Yoga and x250 Laptops

Please contact ICT services for any queries relating to Lenovo Yoga and x250 laptops previously offered through the Laptop Procurement Portal.

Contacting ICT Services

Should you have any queries, please contact the ICT Services Team through:
Phone: (08) 8334 1273
Email: [email protected]

Student ICT Acceptable Use Policy and Guidelines

Policy reviewed 2016; due for review and re-approval by November 2017

2017 PAC Student ICT Acceptable Use Policy v1.0

2017 ICT_Student_Acceptable Use agreement